Manage Logging

The Couchbase Logging facility records important events, and saves the details to log files, on disk. Additionally, events of cluster-wide significance are displayed on the Logs screen, in Couchbase Web Console. This may appear as follows:

By default, on Linux systems, log files are saved to /opt/couchbase/var/lib/couchbase/logs; on MacOS, to /Users/username/Library/Application Support/Couchbase/var/lib/couchbase/logs; and on Windows, to C:\Program Files\Couchbase\Server\var\lib\couchbase\logs.

On each node within a Couchbase Server-cluster, logging is performed continuously. A subset of the results can be reviewed in the Couchbase Web Console Logs screen; while all details are saved to the logs directory, as described above. (Note that the logs directory may include audit.log. This is a special log file, used to manage cluster-security, and is handled separately from the other log files. The information provided throughout the remainder of this page — on collecting, uploading, redacting, and more — does not apply to audit.log. For information on audit.log, see Auditing.)

Additionally, explicit logging can be performed by the user. This allows comprehensive and fully updated information to be generated as required. The output includes everything currently on disk, together with additional data that is gathered in real time. Explicit logging can either be performed for all nodes in the cluster, or for one or more individual nodes. The results are saved as zip files: each zip file contains the log-data generated for an individual node.

Explicit logging can be performed by means of the Couchbase CLI utility cbcollect_info. The documentation for this utility, provided here, includes a complete list of the log files that can be created, and a description of the contents of each.

Additionally, administrators with either the Full Admin or Cluster Admin role can perform explicit logging by means of Couchbase Web Console: on the Logs page, left-click on the Collect Information tab, located near the top. (Note that for administrators without either of these roles, this tab does not appear.)

This brings up the Collect Information screen:

This allows logs and diagnostic information to be collected either from all or from selected nodes within the cluster. It also allows, in the Redact Logs panel, a log redaction-level to be specified (this is described in Applying Redaction, below). The Specify custom temp directory checkbox can be checked to specify the absolute pathname of a directory into which data is temporarily saved, during the collection process. The Specify custom destination directory can be checked to specify the absolute pathname of a directory into which the completed zip files are saved.

The Upload to Couchbase checkbox is described in Uploading Log Files, below.

To start the collection-process, left-click on the Start Collecting button. A notification is displayed, indicating that the collection-process is running. A button is provided to allow the collection-process to be stopped, if this should be appropriate. Whenever the collection-process completes for one of the nodes, a notification is displayed, and the collection-process continues, if necessary, for remaining nodes. When the process has completed for all nodes, information is displayed as follows:

As this indicates, a set of log files has been created for each node in the cluster. Each file is saved as a zip file in the stated temporary location.

Log files can be uploaded to Couchbase, for inspection by Couchbase Support.

For information on performing upload at the command-prompt, see cbcollect_info. To upload by means of Couchbase Web Console, before starting the collection-process, check the Upload to Couchbase checkbox:

The display changes to the following:

The dialog now features an Upload to Host field, which contains the server-location to which the customer-data is uploaded. Fields are also provided for Customer Name (required) and Ticket Number (optional). The Upload Proxy field optionally takes the hostname of a remote system, which contains the directory specified by the pathname. If the Bypass Reachability Checks checkbox is left unchecked (which is the default), an attempt is made to gather and upload the collected information without the upload specifications (that is, the upload host, customer name, and optionally, upload proxy) being pre-verified. Otherwise, if the checkbox is checked, the upload specifications are submitted for verification before information is collected and attemptedly uploaded: in which case, if the upload specifications cannot be verified, the collection-operation does not proceed, and an error is flagged on the console.

When all required information has been entered, to start information-collection, left-click on the Start Collecting button. When collection and upload have been successfully completed, the URL of the uploaded zip file is displayed.

A summary of the cluster’s status can be acquired by means of the link at the lower right of the Collect Information panel:

This brings up the Cluster Summary Info dialog:

This displayed JSON document, which contains detailed status on the current configuration and status of the entire cluster, can be copied to the clipboard, by left-clicking on the Copy to Clipboard button, at the lower left. This information can then be manually shared with Couchbase Support; either in addition to, or as an alternative to log-collection.

Optionally, log files can be redacted. This means that user-data, considered to be private, is removed. Such data includes:

This redaction of user-data is referred to as partial redaction. (Full redaction, which will be available in a forthcoming version of Couchbase Server, additionally redacts meta-data.)

In each modified log file, hashed text (achieved with SHA1) is substituted for redacted text. For example, the following log file fragment displays private data — a Couchbase username:

The redacted version of the log file might appear as follows:

Note that redaction may eliminate some parameters containing non-private data, as well as all parameters containing private.

Note also that redaction of log files may have one or both of the following consequences:

Redaction of log files saved on the cluster can be applied as required, when performing explicit logging, by means of either cbcollect_info or the Logs facility of Couchbase Web Console.

For information on performing explicit logging with redaction at the command-prompt, see cbcollect_info.

To perform explicit logging with redaction by means of Couchbase Web Console, before starting the collection-process, access the Redact Logs panel, on the Collect Information screen. This features two radio-buttons, labeled None and Partial Redaction. Make sure the Partial Redaction radio-button is selected. Guidance on redaction is displayed below it:

Left-click on the Start Collecting button. A notification explains that the collection-process is now running. When the process has completed, a further notification appears, specifying the location (local or remote) of each created zip file. Note that, when redaction has been specified, two zip files are provided for each node: one file containing redacted data, the other unredacted data.

Certain Couchbase technologies — such as cbbackupmgr, the SDK, connectors, and Mobile — create log files saved outside the Couchbase Cluster. These can be redacted by means of the command-line tool cblogredaction. Multiple log files can be specified simultaneously. Each file must be specified as plain text. Optionally, the salt to be used can be automatically generated.

For example:

For more information, see the corresponding man page, or run the command with the --h (help) option.

Couchbase Server creates log files in the following locations.

The following table lists the log files to be found on Couchbase Server.

The memcached log file is rotated when it has reached 10MB in size; twenty rotations being maintained — the current file, plus nineteen compressed rotations. Other logs are automatically rotated after they have reached 40MB in size; ten rotations being maintained — the current file, plus nine compressed rotations.

To provide custom rotation-settings for each component, add the following to the static_config file:

This rotates the debug.log at 10MB, and keeps ten copies of the log: the current log and nine compressed logs.

Log rotation settings can be changed. Note, however, that this is not advised; and that only the default log rotation settings are supported by Couchbase.

The default log location on Linux systems is /opt/couchbase/var/lib/couchbase/logs. The location can be changed. Note, however, that this is not advised; and that only the default log location is supported by Couchbase.

To change the location, proceed as follows:

The default logging level for all log files is debug, except for couchdb, which is set to info. Logging levels can be changed. Note, however, that this is not advised; and that only the default logging levels are supported by Couchbase.

Either persistent or dynamic changes can be made to logging levels.

To collect logs, use the CLI command cbcollect_info.

To start and stop log-collection, and to collect log-status, use:

The Logging REST API provides the endpoints for retrieving log and diagnostic information.

To retrieve log information use the /diag and /sasl_logs REST endpoints.

It is possible to examine and/or alter the logging threshold for slow-running operations. This is done using the mcctl command that comes packaged with the Couchbase server installation. The command only gets or sets information for the node it’s run on.